When you experience roofing issues and you are searching for a reputable roofing company, it’s important to know what you should expect. There are many local roofing companies that claim to be the best in the area, but going with just any old roofing company could cost you big if you end up with a roofing company focused more on selling jobs, then actually getting the job done correctly.
So, how do you cut through all of the roofing sales companies and find a dependable roofing company? Well first, you need to know what you should expect from a reliable roofing contractor. Here’s 5 things you should expect from your roofing company.
Reputable roofers will be licensed, insured and bonded.
This is the most important step of all, this step will protect you before, during and after your roofing project. If your roofing company doesn’t have all three, you’d be doing yourself a huge favor finding a new roofing contract who does. Each of these protect you in different ways:
Licensed: A license shows that the contractor is able to do the job, has done the job before, and can guarantee you the job will be done successfully. It means that your roofing contractor has been granted a trade license as mandated by state and local laws. It generally requires passing competency tests about business practices and trade skills, paying a fee and providing proof of insurance and/or bonding.
Insured: There are 2 types of insurance that a reputable roofing company should have – workers compensation insurance and liability insurance. Workers compensation protects you from injured worker claims while they are on your property. Liability insurance covers any damage or issues caused by the contractor to your home.
Bonded: A reputable roofer being bonded protects you financially if they fail to finish the job, refuse to pay for damage they cause to your home or damage caused by poor workmanship. Homeowners can recoup their damages through a third party that the contractors pay a premium to be bonded by.
They offer a free consultation / inspection.
Nearly every reputable roofing contractor in the Greenville, SC area will provide you with a free inspection or consultation. Once they have completed their inspection you should receive a written report. Some things that might be on the report are: details of work needed on your roof, estimated costs of repairs or new roof installation, and what you can expect from their company. If a roofing contractor charges you to inspect your roof, chances are they are not a reputable roofer and you should continue to look for someone who you trust and feel comfortable with completing the work on your home. This would also be a good time to ask for an itemized quote so that you can compare estimates from multiple local roofing companies before deciding who to sign a contract with.
They should have good communication and are willing to answer your questions.
A reputable roofing company should have a communication procedure established, so that when it’s time for your project, you aren’t left guessing what’s next. They will also be willing to answer any questions you have about the project and explain any details that you might not understand fully.
Here are some things you should consider asking a local roofing company before hiring them:
How long have you been in business?
Are you licensed, bonded and insured?
Do I have a dedicated representative through the entire process?
Do you have any reviews from previous clients?
Will you work with my homeowners insurance company?
If there are changes in the work being completed, will you provide me a written change order?
Do you offer a warranty on your work?
How often and what methods are updates provided?
Do you offer before / during / after photos or footage of jobs like this one?
A roofing company should provide a finalized contract with signatures before starting work.
A contract legally protects both you and your roofing contractor from any wrong doings on either side. You should never hire any local roofer without a clear & legally binding contract that shows the outline of all costs, details of work to be completed and a timeline that the work will be completed in, as well as a payment schedule. This would also be a good time to ask for a copy of the roofing company’s certificate of proof of insurance and bonding. Having this documentation will make it easier for you to take action if something unexpected rises and you need to recoup your money.
A reputable roofer will show up on time, looking professional and ready to get the job done.
When a local roofing company is hired to complete a roofing project, they should to show up to the job as scheduled, ready to work. They should look and act professional, complete the job as agreed upon and leave the jobsite as clean or cleaner than it was when they arrived.
We know what a hassle roofing issues can be, which is why IES Roofing prides our self in our employees ability to complete a job both professionally and efficiently, without extra hassle to you. When you’re looking to hire a local reputable roofing company in Greenville, SC or surrounding areas, reach out to IES Roofing. We’ve got what it takes to get the job done right so that you can enjoy your new roof for many years to come.